Support Services Specialist

Newport, Oregon

Lincoln County
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Support Services Specialist - MH Print (\ bulletin.cfm?jobID=&sharedWindow=0) Apply Support Services Specialist - MH Salary $19.41 - $20.59 Hourly Location Lincoln County, OR Job Type Full-Time Department Health and Human Services Job Number 22-85 (531-1) Closing Continuous + Description + Benefits Position Summary Your job in the department is to Perform a wide variety of clerical duties. Your job also involves Preparing, retrieving and distributing clinic information to staff, clients and public. Essential Functions/Major Responsibilities JOB FUNCTIONS GENERAL OFFICE: + Perform general office and clerical tasks. + Perform data entry, word processing, and spreadsheet functions. + Input data, prepares letters, reports, correspondence. + Design and maintains forms. + Perform basic office administrative tasks to support the department. + Daily mail pick-up, drop-off, and distribution. + Order and distributes office supplies. FINANCIAL: + Accept payments over the phone and in person. + Manage cash drawer bags and deposits. + Receipt fees and prepares daily accounting report. + Perform insurance validation. CUSTOMER SERVICE: + Assess situations of emergency and non-emergency nature. + Serve as receptionist / front office support. + Schedule appointments and maintain schedules. + Answers the phone/transfers calls/manages multi-line system. + Takes messages and relays to appropriate staff. CLIENT RECORDS: + Maintain records and files. + Contact agencies for records. + Use electronic system to enter, edit, and retrieve client information. + Pull simple reports from system. + Keep statistical information and generates reports. Typical Qualifications MINIMUM QUALIFICATIONS Minimum Education Level 1 - High School Diploma / GED Specifics: Graduation from high school, including or supplemented by courses in typing, and computer entry. Minimum Experience Level Two- Three years Specifics: Two years of clerical experience of a progressively responsible nature. Substitution Note: Any satisfactory combination of experience and training which clearly demonstrates the ability to perform the above-described duties. KNOWLEDGE, SKILLS AND/OR ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The required knowledge, skills and/or abilities are listed below: Knowledge of: + Secretarial and clerical office practices and procedures. + Record keeping and reporting. Basic knowledge of bookkeeping principles. Skill or ability to: + Convey information, ideas, and facts both orally and in writing to supervisors, colleagues, and individuals, inside and outside the county, using language and a format the audience will best understand. + Utilize computers and other technology to communicate in written and verbal forms (e.g., word processing, texts, emails, spreadsheets, department-specific software). + Effectively relate well with others, including supervisors, colleagues, and individuals inside and outside the county. Exhibit a professional manner in dealing with others and working to maintain constructive working relationships. + Take personal responsibility for the quality and timeliness of work. Show up to work on time, and follows instructions, policies, and procedures. Meet productivity standards, deadlines, and work schedules. Job Conditions and Physical Demands WORKING CONDITIONS Job Conditions: Normal working conditions, but must handle frequent interruptions, multiple telephone calls and counter work, and frequent data input. Work Location: Lincoln County Travel: None PHYSICAL DEMANDS The physical demands are typical of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ADA COMPLIANCE: Physical capability to handle high mobility demands and complex personal interactions. + Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). + Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability. Some tasks require the ability to perceive and discriminate sounds. + Environmental Factors: Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances. REASONABLE ACCOMMODATIONS Lincoln County is committed to providing reasonable accommodations as required by the Americans with Disabilities Act (ADA). This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities, and essential functions expected of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. Lincoln County offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision which is paid at 90% by the County and 10% by the employee. Other fully paid benefits include life, AD&D, long-term disability insurance. Other optional insurances are available. A 401K retirement plan is also provided. The County's current contribution rate is 11%. Regular and Trial Service employees working between 20 - 39 hours per week on a regular basis are eligible for pro-rated employee benefits. Agency Lincoln County Address 210 SW Second St. Newport, Oregon, 97365 Phone Website
Date Posted: 14 September 2022
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